Broadview Village – The Salvation Army

COVID-19 Updates

Pandemic Response Plan

Broadview Village has a rigorous pandemic response plan to reduce the risk of infection and transmission of COVID-19 based on the provincial guidance documents.

There is an Infection Prevention and Control (IPAC) Lead for the organization and an IPAC RN.

We have partnered with local hospitals and community health centres to foster clinical relationships, facilitate on-site testing, and dialogue regularly with others in the intersection of health and developmental sectors.

All of Broadview Village infection prevention and control practices are based on Ontario Ministry of Health, Public Health Ontario, and Public Health Agency of Canada.

Some of our IPAC measures include the following:

We appreciate your support for our decisions and the active plans we have in place to protect the health of the people we support and our staff.

Our Day Supports and Services

As of December 31, 2021 management will be reaching out to Day Supports and Services families/participants/clients individually regarding any updates.

Broadview Village Administrative offices and Residential Supports

Broadview Village Administrative offices and Residential Supports are closed to all non-essential visitors.  Essential visitors are defined as people who are necessary for the smooth operation of the location in question.  Examples include Broadview Village staff, agency staff, approved repair people, emergency personnel, professionals required to support the health, safety and security of the residents and anyone else approved by the Executive Director or designate.  All essential visitors must abide by all Broadview Village protocols in relation to our pandemic response including active screening and appropriate wearing of PPEs.

Scheduled Family Visits in our Residential settings

Effective January 13, 2022 all non-essential indoor, outdoor and overnight visits suspended until further notice.

Update Notice for Families, Friends, Staff and Advocates for the people we support

Latest Update

January 24, 2021

With a new year beginning and finding ourselves still under attack from COVID-19 we continue making every effort to ensure the safe wellbeing for the people we support. As promised, we would like to update you with new information from the Ministry of Children, Community and Social Services pertaining specifically to COVID-19 and the Omicron pandemic.

New Visit Information

Recently, the Ministry of Children, Community and Social Services added to their current definition of “Essential Visitors” the following statement, “MCCSS recognizes a parent/guardian, or other family members as essential visitors.”

Moving forward during this challenging fifth wave of COVID19, in order to support family visits, any family member’s request for a visit will undergo a Visit Risk Assessment completed by a staff person. The intent of a Visit Risk Assessment is to clearly identify risks, determine risk mitigating strategies, and open up dialogue to support the safest plan for the visit.

All visits will be scheduled by contacting the Resident’s home directly. Any questions that staff are not able to answer can be emailed to or if it is urgent, the staff can escalate the question to the On-Call Manager. Inquiries that are emailed,
will be responded to during the week by a designated staff person.

Please see the updated “Visitor Handbook During COVID-19 Jan 18 2022” that was emailed January 24, 2022 for
complete details.

Outbreak Update

• Since December 27, we have had a total of 10 houses in Outbreak
• 4 houses remain in Outbreak


We are seeing that when one person tests positive, COVID19 generally spreads rapidly and hits all residents and most staff/agency staff very quickly. In order to slow the transmission rate at Broadview Village the following measures are in effect.

• Continued use of Rapid Antigen Testing (RATs)

• Temporary move to the use of universal N95 masking for all staff and agency workers.

• All other PPE protocols remain in place

Although this is not where we hoped to be, we thank you for your continued support as we press on through yet another wave together.

God Bless and stay safe,

Art Mathews, Executive Director

Nicole Hall, Director-Community Programs

Miae Kim, RN, Director of Quality, Risk and