Message from the Executive Director

December 18, 2023

Dear Staff, Residents, Participants, Clients, Families and Friends of Broadview Village,

As many of you may be aware, the Ministry of Children, Community and Social Services (MCCSS) was on site a couple of weeks ago conducting their annual compliance review. This process involves an inspector from the Ministry reviewing paper/electronic files related to the care of the people we support, as well as a series of in-person inspections and on site touring of our homes and day programs in order to ensure that our practice is in line with the over 350 compliance standards.

I am very pleased to say that we were graded successfully in all but one standard, which was the result of a typo on a single report. This non-compliance has been corrected and so we are fully compliant with all MCCSS standards yet again this year.  In response, Joanne Tilley – Divisional Social Services Secretary said:

“Please extend my thanks and congratulations to the team at Broadview for the excellent compliance results. They have worked so hard to achieve this under difficult circumstances.  I am very proud to be associated with such a dedicated, committed group of people who serve and care for the residents we serve every day.”

This very positive result was only possible through the hard work of our front-line staff, our managers, our Quality department and our senior leadership team. Together these groups of committed individuals have ensured that our ongoing practice has been conducted to the highest standard. I want to formally thank everyone for their hard work and dedication and to congratulate all on what is a most impressive result.

Arthur (Art) Mathews
Executive Director
The Salvation Army – Broadview Village and London Village